FREQUENTLY ASKED QUESTIONS & PRICING What Is Dropshipping? Dropshipping is a business model which allows entrepreneurs to run their own online stores without ever managing inventory or buying products in advance. When a dropshipper sells a product on their store, they’ll then buy it from their supplier, who will ship it directly to the customer. What is your pricing? Our niche stores start at $199. However, we offer optional extras (which we highly recommend) Optional Extras Domain Registration & Installation - $30 Logo Design & Installation - $20 Store Currency Conversion - $20 Our custom stores start at $199. How long does it take to get my store? 24 hours after you purchase a niche store, we'll email you the details to the Shopify admin and hand over the site. After purchasing, you own 100% rights to the site and our team are here to help you.The exception to this is for Custom Stores - All custom stores are built to your requirements and can take longer to complete. We'll add a timeframe for completion in the invoice. What suppliers do you use for the stores? We use a number of different suppliers depending on the niche store. Our team are experienced in e-commerce and dropshipping. We know what products are trending and we know what suppliers are reliable.HELPING YOU SUCCEED: We do all of the market research and fill your store with trending, reliable products! Don't waste time with unreliable suppliers, let us do it for you. Do you charge any ongoing monthly fees? Nope! Our service is a one off payment & we transfer a fully functional Shopify Store to you. Shopify charge a monthly fee for running a store on their platform. The basic plan is $29/mo (which we recommend for getting started) Do you help with advertising? At this time, we don't offer a marketing service. That being said, we do send you starter guides on how to get your first ads running! We're also launching a course in the near future which will cover Facebook & Instagram advertising - this will be free for all of our past and future store clients. I already have a Shopify store, can you help customize it? We would love to! Drop us an email at info@dropshiplover.com with your requests and we'll see what we can do for you! How many products are included in a niche store and can I add more products when you're finished? We include anywhere from 15-30 products initially in the niche store. After we hand over the store, we show you exactly how to integrate more products yourself from reputable suppliers. Why should I buy from dropshiplover.com We're Shopify Partners. We build stores on a daily basis for clients. We deal with suppliers daily & have established relationships. By letting Dropshiplover build your online store, you cut out so much work for yourself and get to focus on selling! Will other people who buy the same niche store have the exact same website as me? Absolutely not!We sell the overall theme template, with your branding and logo. Every niche store we sell has different trending products in it. No two stores will ever be competing with the same products! What do I do when someone orders a product on my store? Yay 🎉Great news! Now it's time to virtually ship the product to your customer! You can do so by visiting your store admin and placing an order with your supplier. The supplier will then ship the product straight to your customer and you keep the profit. What happens if my customer wants a refund? It sucks but it happens. It's part and parcel of doing business! No worries though. There are a few things you can offer your customer! a) Offer to refund 50% of the order & let the customer keep the product. (This is a great method because you don't have to deal with the hassle of returns & if your customer wants to do this, you will more than likely still be profitable or at the very least, breakeven.) b) Have the customer give you a reason why they want to return. If the product is faulty or doesn't arrive, you can request that they send you proof (images etc) and then go and request a refund from your supplier, submitting the customers evidence to them. Once you get your money back, you refund your customer. Does DropshipLover offer refunds? As per our terms of service, we have a no refund policy. We sell a digital service and therefore once an order is placed, we can't issue a refund. We know you will be happy with your store & we'll make sure of that